Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Gildersome
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Gildersome collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Gildersome is a GPhC registered online pharmacy weight loss clinic based in Gildersome, UK (GPhC No. 9012511). We act as the Data Controller for all personal information you provide to us. Our services include online consultations, pharmacist-approved prescriptions, and medication delivery with a standard delivery time of 1 working day once your order has been reviewed and approved by our pharmacist.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, height, and any other clinical data required to assess your suitability for treatment.
Payment details: Billing information processed securely through our payment provider.
Technical data: IP address, browser type, device information, and website usage data collected through cookies.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and medications.
To process your consultation and facilitate pharmacist approval of your prescription.
To dispense and arrange delivery of your medication.
To communicate with you regarding your order, treatment, or any clinical concerns.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our website and services through anonymised analytics.

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. We will never use your data for unsolicited marketing without your explicit consent.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Necessary for the website to function correctly.
Analytics cookies: Help us understand visitor behaviour so we can improve our services. Data collected is anonymised.
Functional cookies: Remember your preferences to improve your experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or trade your personal data. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary, we may share relevant health information with GPs or other healthcare professionals involved in your care.
Delivery partners: Your name and delivery address are shared with our courier service solely for the purpose of fulfilling your order.
Payment processors: Secure payment providers process your billing information on our behalf and are bound by strict data protection standards.
Regulatory bodies: We may be required to disclose information to the GPhC, MHRA, or other regulatory authorities as required by law.

All third parties we work with are contractually obligated to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Gildersome
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk